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Getting Started

Welcome to KLEO Chat! This guide will help you set up your Telegram commerce bot in minutes.

What You'll Need

  • A Shopify store (any plan)
  • A Telegram account
  • 5 minutes of your time

Quick Setup

1. Install the App

Install KLEO Chat from the Shopify App Store (coming soon) or contact us for early access.

2. Create Your Telegram Bot

  1. Open Telegram and search for @BotFather
  2. Send /newbot command
  3. Choose a name for your bot (e.g., "My Store Bot")
  4. Choose a username (must end in bot, e.g., mystorebot)
  5. Copy the API Token you receive

3. Connect in Dashboard

  1. Open your Shopify Admin
  2. Go to Apps → KLEO Chat
  3. Navigate to Telegram Settings
  4. Paste your Bot Token
  5. Click Save & Activate

That's it! Your bot is now live and connected to your Shopify store.

What Happens Next?

Once activated, your customers can:

  • 💬 Chat with AI - Ask about products, get recommendations
  • 🛍️ Browse Products - View your catalog in Telegram
  • 🛒 Add to Cart - Build orders through conversation
  • 💳 Checkout - Complete purchases seamlessly

Architecture

KLEO Chat uses a multi-tenant architecture:

┌─────────────────────────────────────────────────────────────┐
│                    Your Telegram Bot                        │
│                   (@yourstorebot)                           │
└─────────────────────────┬───────────────────────────────────┘


┌─────────────────────────────────────────────────────────────┐
│                   KLEO Chat Platform                        │
│  ┌─────────────┐  ┌─────────────┐  ┌─────────────┐         │
│  │   Your Bot  │  │  Other Bot  │  │  Other Bot  │         │
│  │  (isolated) │  │  (isolated) │  │  (isolated) │         │
│  └──────┬──────┘  └──────┬──────┘  └──────┬──────┘         │
│         │                │                │                 │
│         ▼                ▼                ▼                 │
│  ┌─────────────┐  ┌─────────────┐  ┌─────────────┐         │
│  │ Your Store  │  │ Their Store │  │ Their Store │         │
│  │   Data      │  │    Data     │  │    Data     │         │
│  └─────────────┘  └─────────────┘  └─────────────┘         │
└─────────────────────────────────────────────────────────────┘

Each merchant has complete data isolation. Your products, customers, and conversations are never mixed with other stores.

Next Steps