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Configure AI

Customize your AI shopping assistant's personality and behavior.

AI Settings

Access AI configuration in your dashboard under AI Settings.

Personality

Choose how your AI assistant communicates:

PersonalityDescription
FriendlyWarm, casual, uses emoji 😊
ProfessionalFormal, business-like
EnthusiasticExcited, uses exclamations!
MinimalBrief, to-the-point

Language

Set the default language for responses:

  • English
  • Italian
  • Spanish
  • French
  • German
  • More coming soon

Product Knowledge

The AI automatically learns your catalog:

  1. Product titles & descriptions
  2. Prices and variants
  3. Categories and tags
  4. Inventory status

How It Works

RAG (Retrieval Augmented Generation)

Customer: "Do you have any blue dresses for summer?"


         ┌─────────────────┐
         │ Semantic Search │ → Searches your product vectors
         └────────┬────────┘


         ┌─────────────────┐
         │  Found: 5 blue  │ → Relevant products retrieved
         │  summer dresses │
         └────────┬────────┘


         ┌─────────────────┐
         │  Gemini AI      │ → Generates natural response
         │  + Products     │    with product recommendations
         └────────┬────────┘


    "Great choice! Here are our blue summer dresses..."
    [Product Cards with Add to Cart buttons]

Conversation Memory

The AI remembers context within a conversation:

Customer: Show me running shoes

AI: Here are our running shoes... [shows products]

Customer: Do you have them in size 10?

AI: Yes! Here are the running shoes available in size 10...

Best Practices

1. Complete Product Data

Better product descriptions = better AI responses.

❌ "Blue shirt"
✅ "Classic Navy Blue Oxford Shirt - 100% cotton, slim fit, perfect for business casual"

2. Use Tags

Tags help the AI categorize:

Tags: summer, casual, cotton, blue, men

3. Update Inventory

Keep inventory accurate - AI won't recommend out-of-stock items.

Advanced Settings

System Prompt

Customize the AI's base instructions:

You are a helpful shopping assistant for [Store Name].
Be friendly but professional.
Always recommend products when relevant.
If asked about competitor products, politely redirect.

Response Length

SettingBehavior
Short1-2 sentences
Medium2-4 sentences (default)
DetailedFull explanations

Next Steps